Website Accessibility Statement
Last Updated: 6/23/2026
Trollhaugen Inc. (“we,” “us,” “our,” or “Trollhaugen”) is committed to making our website, trollhaugen.com, accessible to everyone, including people with disabilities.
This statement is about the accessibility of this website. If you’re looking for information about physical accessibility at our resort — parking, mobility devices, service animals, adaptive programs, and accommodation requests — please see our Accessibility page.
Our Commitment
We are working to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is the standard most commonly referenced for website accessibility. This is an ongoing effort, not a finished project — we are actively identifying and fixing accessibility barriers as we find them, including improving image descriptions, navigation, and content structure across the site.
We do not currently claim full conformance with WCAG 2.1 AA. We want this statement to reflect where we actually stand, and to be a living document we update as we make real improvements — not a one-time claim.
Known Limitations
Like many websites, ours has accessibility gaps we are actively working to fix, including (as of this writing):
- Some images on the site are missing descriptive alternative text
- Some links and navigation elements could be clearer for users of screen readers and other assistive technology
We’re addressing these as part of an ongoing review, not all at once, and this list will be updated as items are resolved.
Feedback and Assistance
If you encounter an accessibility barrier on our website, or need information in a different format, please contact us:
Email: jrjr@trollhaugen.com Phone: 715-755-2955 x0
We aim to respond to accessibility feedback within 3 business days and will work with you to provide the information or service you need through an alternative method if necessary.
Third-Party Content
Our website includes some content and tools provided by third parties (such as our online store at sales.trollhaugen.com, embedded videos, and our booking partner FareHarbor). We can’t directly control the accessibility of third-party platforms, but we choose vendors with accessibility in mind where possible, and welcome feedback about any accessibility issues you encounter with these tools as well.