SAFETY
The state of Wisconsin has enacted laws regarding skiing/snowboarding/and snow tubing which defines the responsibilities of the participants and of the operators.
Skier/SNOWBOARDER RESPONSIBILITY CODE:
Observe the code listed below and share with other skiers and riders the responsibility for a great on the snow experience.
- Always stay in control. You must be able to stop or avoid people or objects.
- People ahead or downhill of you have the right-of-way. You must avoid them.
- Stop only where you are visible from above and do not restrict traffic.
- Look uphill and avoid others before starting downhill or entering a trail.
- You must prevent runaway equipment.
- Read and obey all signs, warnings, and hazard markings.
- Keep off closed trails and out of closed areas.
- You must know how and be able to load, ride and unload lifts safely. If you need assistance, ask the lift attendant.
- Do not use lifts or terrain when impaired by alcohol or drugs.
- If you are involved in a collision or incident, share your contact information with each other and a ski area employee.
Winter sports involve risk of serious injury or death. Your knowledge, decisions and actions contribute to your safety and that of others. If you need help understanding the Code, please ask any ski area employee.
ALLOWED EQUIPMENT
Skis and snowboards, with metal edges and a restraint device that prevents runaway equipment, are allowed on all marked trails. Sled Dogs and Snow Blades may also be used as long as the above requirements are also met.
Snowskates are allowed on ROPE TOWS ONLY, and not on Chair Lifts. They must also have metal edges and a proper restraint device.
Other recreation equipment is not allowed, including but not limited to:
- Snow Scooters
- Snow Bikes
- Sleds
- Toboggons
- XC Skis (unless in coordination with a special event)
OTHER SAFETY INFORMATION
All fencing, poles, signage and other marking devices are in place to inform you of potential hazards or obstacles. The markers will not protect you from injury, and it is your responsibility to stay away from marked areas.
The use of helmets or wrist guards may reduce the risk of injury. Whether or not to wear a helmet or other safety devices is a personal choice.
More information regarding general safety all around the area including chairlifts can be found here: https://skisafety.us/
Please note: Pads on lift towers and other objects indicate possible hazards and are not designed to prevent injury
DRONE POLICY
Due to safety and privacy concerns, Trollhaugen prohibits the operation or use on or above Resort property of unmanned aerial systems, or drones, by the general public—including model aircraft by recreational users and hobbyists—without the prior written authorization from Trollhaugen.
This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the area boundaries. This prohibition extends to any devices launched or operated from Resort property, as well as any launched from private property outside of the Resort boundaries. Please contact a resort representative at 715.755.2955 if you have any questions or if you seek prior authorization to operate any such devices. Any authorized operation of drones on or above Resort property will be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension of your access privileges to the Resort, or the revocation of your season pass, as well as confiscation of any prohibited equipment, and may subject violators to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.
NO TOLERANCE POLICY
Anyone found with illegal substances, or minors found with alcohol on Trollhaugen property will be removed by police from the area and will not be allowed back for a minimum of the rest of that winter season. Owners and staff at Trollhaugen do not allow this behavior.
Alcohol is not allowed on the hills for anyone of any age. Any legal aged adult (21+) will be warned, and any subsequent activity will result in their removal from the area.
SMART STYLE
Trollhaugen endorses the The National Ski Areas Association “Smart Style” Terrain Park Safety initiative. A cooperative effort with the help of theProfessional Ski Instructors of America (PSIA) and the American Association of Snowboard Instructors (AASI) that emphasizes the proper use of terrain parks while delivering a unified message.
The Smart Style video along with the TerrainParkSafety.org work together to emphasize the importance of safety in terrain parks across the country. Please visit the www.TerrainParkSafety.org for a comprehensive look at the Smart Style program.
Park Smart Terrain Park Safety Program Messages:
START SMALL – Work your way up. Build your skills.
MAKE A PLAN – Every feature. Every time.
ALWAYS LOOK – Before you drop.
RESPECT – The features and other users.
TAKE IT EASY – Know your limits. Land on your feet.
CODE OF CONDUCT
* All guests must have a lift ticket visible on their person at all times.
* Guests must act in a respectful manner to all other guests and employees.
* There shall be no verbal abuse towards all other guests and employees.
* There shall be no fighting, vulgar language, or threats toward all other guests and employees.
* Signs of intoxicated behavior will not be tolerated.
*Guests will refrain from wearing clothing or bringing equipment with objectionable material, including obscene language or graphics
* Guests will refrain from leaving garbage on the ski hill
Failure to comply with the Code of Conduct may result in the guests having their ticket revoked with no refund. They will also be required to leave the property