These are commonly asked questions through the contact email. If you cannot find the answers that you are looking or here for any other place on the web site please contact us at firstname.lastname@example.org. Also check out the TIPS and Where to Go page from other information.
When is it required to get a lift ticket?
Think of the lift ticket as an admission ticket. All individuals looking to access any trail or flat land beyond our gate needs to have a lift ticket. Exceptions to this are non-skiing staff on the clock, ski patrol, and individuals who are going to the ski patrol or lift building. Special exceptions may be made during events for spectators.
While all of these individuals (who are not an exception) need a lift ticket, lift tickets are complimentary for ages 5 and under. We also sell Minnebakken and Mickibacken only tickets for $20.
Can I walk on the bunny hill to help my child to ski/snowboard?
The short answer to this is no. Each person past the gate needs a lift ticket and furthermore needs to be in ski/snowboard gear. We do not allow non-employ uphill traffic on our hills. Exceptions may be made for individuals on a case by case basis. Contact management with further questions.
When will Trollhaugen open?
We generally open sometime between late October and mid-November
How much does it cost to Ski/Board/Tube at Trollhaugen?
How do I get to Trollhaugen?
Check out our directions page HERE.
Are there any special requirements my snowboard must have?
YES! There are! Your snowboard MUST have metal edges and MUST have bindings that strap your boots into the board and do not release unless manually unlocked from the binding.
Do you allow foot-traffic out on the ski slopes so I can help my son/daughter on the beginner hill?
Unfortunately no. We only allow customers with a lift ticket and equipment out onto the skiable premises as dictated by our insurance provider.
When will you be hiring?
We will start the hiring process in mid-late October, feel free to stop by and pick up an application or download one here .
Can I rent just ski boots alone?
Our rental shop technicians are only certified to adjust Marker and Salomon binding systems. Thus we can only adjust bindings that are Marker and Salomon. In conjunction, all of our equipment is tested before the season and on a regular basis. In order to fit and adjust your bindings we need to test your bindings. This is a fairly intensive process (minimum of 5-10 minutes) and thus the fee for renting Ski boots alone is the same price as renting our entire rental package: $26.
What is Skier Type?
What are the skier types?
SKIER TYPE I: cautious skiing at lighter release/retention settings, ski conservatively, prefer slower speeds, favor lower than average release/retention settings, Type I settings apply to: "entry level skiers uncertain of their Classification"
SKIER TYPE II: moderate skiing at average release/retention settings, ski moderately, prefer a variety of speeds ski on varied terrain, including most difficult trails, Type II Skiers are all skiers who do not meet: ALL the descriptions of either Type I or Type III
SKIER TYPE III: aggressive skiing at higher release/retention settings, ski aggressively, normally ski at high speeds, prefer steeper and more challenging terrain, favor higher than average release/retention settings.
What was Trollhaugen's First Year of Operaton?
Trollhaugen opened in 1950 and has been serving skiers and snowboards from Minnesota (MN), Wisconsin (WI), and from around the globe.
Where Can I Find More Information About the Aerial Adventure Park?
The Use of Drones
Due to safety and privacy concerns, Trollhaugen prohibits the operation or use on or above Resort property of unmanned aerial systems, or drones, by the general public—including model aircraft by recreational users and hobbyists—without the prior written authorization from Trollhaugen.
This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the area boundaries. This prohibition extends to any devices launched or operated from Resort property, as well as any launched from private property outside of the Resort boundaries. Please contact a resort representative at 715.755.2955 if you have any questions or if you seek prior authorization to operate any such devices. Any authorized operation of drones on or above Resort property will be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension of your access privileges to the Resort, or the revocation of your season pass, as well as confiscation of any prohibited equipment, and may subject violators to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.
Where can I learn more about skier safety?
Are Waivers Required?
Waivers are required for season passes, the adventure park, tubing, lessons, and other ski/snowboard programs - but not for general lift tickets
Are Helmets Required?
Helmets are not required, however we highly encourage their use. We have helmets both for rent and sale.